FAQs


Frequently Asked Questions (FAQs)

How do I book the course and accommodation with Gateway School of English (GSE)?
The procedure is quick and easy.
Step 1: Fill out the online registration form or send an email with the course and accommodation details to info@english-malta.com
Step 2: We will then confirm your booking within 24 hours by e-mailing you the Letter of Acceptance stating the start and finish dates of your course and accommodation. You will be requested to make a deposit of Euro 200 within 3 days of receiving the Letter of acceptance from us.

Can I send an enquiry without booking the course by filling in the online registration form?
Yes, you can either fill in the online registration form or send us an e-mail to info@english-malta.com.  We will get back to you within 24 hours.

Do I require a visa to travel to Malta?
If you are an EU citizen you do not need a Visa to travel to Malta.  If you are a non EU citizen please check with the Identity Malta website whether you require a Visa to travel to Malta.

If I require a Visa to travel to Malta, how do I apply?
Please visit the Identity Malta website to check where you should file your Visa application: https://identitymalta.com/where-to-apply/ 

Together with your Visa application you must present a copy of the Letter of Acceptance.  This is sent to you by the school upon confirming your enrolment as a student at GSE.

For Visa application forms: https://identitymalta.com/visa-applications-information

What happens when I arrive at the airport?
We always recommend that our students book our 24 hours (Monday to Sunday) airport transfers when booking their course and accommodation.  Upon arrival (at the Arrivals Hall) you will be met by the driver and/or school representative who will be holding a placard with your name, surname and the logo of our school.  The school representative will accompany you all the way from the airport to your accommodation.

Alternatively, you can take a taxi from the airport to the school.  This will cost you approximately as much as our airport transfers.  Otherwise use public transport.  Please check the address of your accommodation.  If you are staying at the school residence then the address is the same as that of the school. You can download the Gateway School of English pre-arrival information handbook for more information how to get to school from the airport: Gateway School of English Pre-Arrival Information Student Handbook 2017

What happens if my flight is delayed or cancelled?
Our drivers and airport representatives will know when your flight is delayed and will meet you at the new time of arrival.  Alternatively, you can call us on our 24 hours Emergency telephone number: +356 99225244

How can I get in touch with a school representative 24 hours before my arrival and during my stay in Malta?
You can contact us on our 24 hours Emergency telephone number: +356 99225244

Will I be supported when studying at GSE?
From the time that you enroll and all throughout your stay in Malta, we will look after you as our student.  We will assist you with any problems you may have.  Remember GSE is a family-run and family owned school and we are there for you 24 hours a day, 7 days a week.

If I choose school residence accommodation do I have to bring bed linen or bath towels with me?
No.  Bed linen and bath towels will be provided by us.  Bed linen is changed once a week while towels can be changed twice a week.

If I choose host family accommodation do I have to bring bed linen or bath towels with me?
No.  Bed linen and bath towels will be provided by your host family.

How can I was my clothes while I am studying English in Malta?

At the school residence we provide a laundry service at very reasonable prices (please consult the pre-arrival information handbook on this website for more information about the prices for the laundry service) while if you’re staying with a host family the host parents will do the laundry for you at no extra charge.

Is there any check-in or check-out time for the school residence or host family accommodation?
No. You can check-in and check-out at the school residence or your host family any time seven days a week (including weekends and public holidays).

Do I have to start my English course on a Monday?
No. You can start on any day of the week from Monday to Friday depending on your day of arrival.  If you arrive at the weekend you will start your course on a Monday.  If you arrive on any day between Monday and Friday you will start on the following day. You will also have your placement test on your first day of school, which could be any day of the week.

How will I find my way to school on my first day?
– If you are staying at the school residence, the school is located right next to the residence.
– If you are staying with a host family, the host mother or father will show you the way to school on your first day.
– If you would like us to send you a map showing the exact location of our school and residence just send us an e-mail to info@english-malta.com

What should I do on my first day of school?
On your first day of school you should be at the school premises at 8:00 am (July & August) / 9:00 am (rest of the year) when you will sit for the placement test.  This is a short test to determine your level of English.  After the placement test you will be told when you should be back to start your English course.  You will then be placed in the appropriate group according to your level of English, based on the results of your placement test.

For more information about your first day of school: Gateway School of English Pre-Arrival Information Student Handbook 2017

When do the lessons start and finish?
If you are taking General English, then you will start at 9:00am and finish at 12:15pm.  You will have a fifteen minute break between 10:30am and 10:45am.  If you are taking Intensive English, then you have your conversation English classes between 13:00pm and 14:30pm.
For Business English lessons, the time schedule is the same as for the General English classes.  That is, they start at 9:00am and finish at 12:15pm.

Do I have lessons on public holidays?
Lessons missed on public holidays which fall on weekdays will not be recovered on other days. 2017 Public holidays in Malta which fall on weekdays: 10th February, 31st March, 14th April, 1st May, 7th June, 29th June, 15th August, 8th September, 21st September, 8th December, 13th December, 25th December..

What can I do during my free time?
Gateway School of English (GSE) offers a weekly programme of free-time activities.  You can book your activities during your stay.  For more information regarding the social programme please visit the Social Programme section on this website which can be found under the top menu called Student Life.

If you do not wish to sign up for an activity organized by the school, you can choose to go out with your friends from school either to the nearest beach in St. Julian’s (about 12 minutes walking distance from the school and the residence), for a stroll along the St. Julian’s and Sliema promenade or visit places of interest around the island.  St. Julian’s and Sliema are Malta’s main tourist resorts.

How far is the public transport network from the school?
The nearest bus stop is within 2 minutes walking distance from the school and the residence: Bus no. 120 (Stop Baltiku) runs between the school and residence to Spinola Bay St Julian’s (3 minutes by bus to the LOVE sign/monument in Spinola Bay) and Bus no. 22 (Stop Anard – 5 minutes walking distance from school) takes you to Valletta (duration of journey to Valletta is approximately 20 minutes).

What is the student nationality mix at Gateway School of English (GSE)?

Gateway School of English is well known for its excellent mix of nationalities. We have taught many students from all over the world since 2002. The majority of our students (60%) come from Western, Central & Eastern Europe, namely from Germany, Italy, France, Spain, Austria, Switzerland, Poland, the Czech Republic, Hungary, Lithuania, Bulgaria, Ukraine, Russia, Turkey and Azerbaijan. A smaller percentage (20%) come from South America, mainly Brazil, Colombia and Argentina. An even smaller percentage also come from Asia (10%), mostly Japan, South Korea, Taiwan and China, as well as from the Middle East (5%), mainly Saudi Arabia and Kuwait. A few others (5%), come from North African states such as Libya, Algeria and Morocco.

How do I get to the airport on my day of departure?
If you book our 24/7 assisted airport transfers you will be picked up from your accommodation 2.5 hours before your time of departure.  Our school representative will assist you all the way from your accommodation to the airport and will help you out with the check-in procedure.

If you have any further questions please do not hesitate to drop us a line: info@english-malta.com  We will be very happy to assist you!